Business Development Manager
Job ID: 50270
Position ID:
Job Views: 135
Location: Johannesburg, Gauteng, 
South Africa
South Africa
Zip Code:
Job Category: Hospitality
Salary:
Position Type: Full time
Closing Date:
Relocation Assistance Available: No
Telecommute: No
Require Travel:
Work Experience:
Preferred Education:
Nationality Requirement:
Must Be Authorized To Work In:
No Work Experience Considered?: No
Industry:
Posted: 11.02.2013
Job Description
- A Business Development Manager with Hilton Hotels and Resorts will lead efforts to increase sales, revenue, reservations, and group and event marketing through the development of new and the expansion of existing business.
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
- Accountability for delivering departmental objectives:
- Total Hotel Revenue Targets (Rooms, C&E and F&B)
- Fair Market Share Targets
- eCommerce Targets and web audits
- Channel performance targets
- Conversion Targets in the groups department
- Mystery Guest Targets and improvement
- Quality Client experience, and correct sales format always followed
- Turnaround times and Quality of Proposals
- Up selling (Reservations, Front Desk and GC&E)
- Accurate and timely billing
- Money / Payment Collection
- Own commercial strategy from planning through to execution using the Hilton Worldwide commercial focus process
- Direct and oversee all commercial activities from demand generation to maximizing conversion, ensuring correct policies and procedures as set out by the Hotel and Hilton Worldwide are followed
- Own the creation and execution of the annual Departmental plans
- Liaise with regional commercial and brand teams to provide maximum benefit to hotel performance
- Support the Cluster Revenue:
- Controlling rates and inventory in OnQ PM and R&I
- Drawing up Statistics and reports
- Yearly Rate Strategies (Managed and Unmanaged Segments)
- Ideas RMS system maintenance and setup
- Management reports as needed
- Weekly and Monthly Rooms Forecasts
- GC&E forecasts
- Yearly budget planning
- Regular Communication:
- Monthly departmental meetings
- Between Sales, Revenue and other Operational Departments
Business Development Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Job Requirements
What are we looking for?· Excellent oral and written communication skills
· Ability to communicate effectively with Management and Ownership groups verbally and in writing
· Excellent organization skills
· Ability to work well under deadline pressure
· Certifiable in the use of all Hilton revenue management database systems and tools. Strong experience or adaptable training in the use of automated systems, personal computers and software programs.
· Sales experience in either field or on-site environment.
· Adaptable to schedule changes.
· Excellent interpersonal skills and possession of a full understanding of professional ethics, decorum and social skills. Extensive interaction with customers, investment ownerships and business partners required. Must be able to adapt to different audiences dictated by culture and country or origin.
Required qualifications:
· Proficiency with standard Microsoft Office tools
· Significant experience of three (3) or more years in Head of Department Role.
· Three (3) years cross-functional experience in hotel management, or related industry, essential. Cross brand or product line experience preferred.
· Ability to communicate both orally and in writing in English plus one additional language.
· Ability to perform critical analysis.
Preferred qualifications:
· Formal tertiary qualification in related field
· Adaptable experience with travel industry reservation systems.
· Adaptable experience with hotel property management systems.
· Strong experience in hospitality forecasting, pricing and inventory control
- What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
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